Client Relationship Management → Building and maintaining strong client relationships.
Onboarding New Clients → Guiding clients through setup and ensuring smooth integration.
Project Coordination → Acting as the main point of contact between clients and teams.
Performance Tracking & Reporting → Providing clients with regular progress reports and insights.
Upselling & Cross-Selling Opportunities → Identifying ways to expand client value.
Issue Resolution → Addressing client concerns promptly and effectively.
Contract & Renewal Management → Handling agreements, renewals, and client retention.
Strategic Planning → Helping clients align services with their long-term goals.
Lead Outreach → Contacting prospects via calls, emails, or social platforms.
Calendar Management → Scheduling meetings and syncing with clients’ availability.
CRM Management → Updating lead status, notes, and follow-ups.
Follow-Up Calls & Emails → Engaging warm leads and nurturing cold ones.
Qualification of Leads → Asking pre-set questions to filter quality prospects.
Confirmation & Reminders → Sending reminders to reduce no-shows.
Pipeline Organization → Keeping the sales pipeline structured and up to date.
Collaboration with Sales Teams → Ensuring smooth handover of leads to closers.
Administrative Support → Managing emails, calendars, and scheduling.
Data Entry & Organization → Updating records, spreadsheets, and CRMs.
Research Assistance → Market research, competitor analysis, and data gathering.
File & Document Management → Creating, formatting, and organizing documents.
Social Media Support → Basic posting, engagement, and inbox management.
Travel & Event Coordination → Booking flights, accommodations, and event planning.
Customer Support → Handling inquiries through chat, email, or calls.
Task Automation Support → Assisting with repetitive task management using tools.
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